What We Collect
To enhance your experience and offer you tailored services, we collect various types of information, including:
- Personal Information: This encompasses your name and contact details, including your email address.
- Usage Data: We also collect data pertaining to how you interact with our website, such as the pages you visit, the features you utilize, and the time you spend on our platform.
How We Use Your Data
We leverage the information we collect to enrich and personalize your journey on our website. This includes:
- Providing top-notch customer support and promptly addressing your inquiries.
- Ensuring secure payment processing through trusted third-party payment processors.
- Analyzing usage patterns to enhance the functionality and user interface of our website.
Your personal data is treated with utmost care. We do not share or grant access to your personal data to third parties for processing, except when it is necessary for payment processing purposes. In such cases, we rely on trusted third-party payment processors to handle your transactions securely.
Data Processing Location
Rest assured, your data is processed within the United States, where PetHarmony is based.
While our website is accessible to users of all ages, it is not specifically targeted at children under the age of 13. Consequently, we do not knowingly collect personal information from children in this age group.
Securing Your Data
We have implemented robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely, and access is restricted to authorized personnel only.
Your Rights as a User
We deeply respect your rights regarding your personal data. As a user, you have the following rights:
- Access: You can request access to review the personal information we have about you.
- Rectification: If you identify inaccuracies in your personal data, you have the right to request corrections.
- Erasure: You can request the deletion of your personal data from our records.
- Objection: For certain purposes, you have the right to object to the processing of your personal data.